Article ID: 129229, created on Aug 8, 2016, last review on Aug 8, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Open OA Provider Control panel > Services > Domains and try to search for some domain. In some cases you could face the following issue - OA can return records with duplicated IDs like:

ID      Name            Owner       Registrar Status    Enabled
100820  somedomain.com  Customer    Ready               Yes
100820  somedomain.com  Customer    Ready               Yes
100903  somedomain.com  Customer    Ready               Yes
100903  somedomain.com  Customer    Ready               Yes

Cause

This issue is reported to the OA maintenance team as POA-97652: "Duplicate domains considered parents of each other".

Resolution

Please contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) to trace the status of the issue.

To workaround the issue, please contact Odin technical support.

Search Words

services > domains

domain was added twice

domain transfer

dns blank screen

domains list

duplicate domains

same domain different ids

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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