Article ID: 129229, created on Aug 8, 2016, last review on Mar 16, 2017

  • Applies to:
  • Operations Automation 6.0

Symptoms

Open OA Provider Control panel > Services > Domains and try to search for some domain. In some cases you could face the following issue - OA can return records with duplicated IDs like:

ID      Name            Owner       Registrar Status    Enabled
100820  somedomain.com  Customer    Ready               Yes
100820  somedomain.com  Customer    Ready               Yes
100903  somedomain.com  Customer    Ready               Yes
100903  somedomain.com  Customer    Ready               Yes

Cause

This issue is reported to the OA maintenance team as POA-97652: "Duplicate domains considered parents of each other".

Resolution

  1. In case there is an open sales order for domain transfer in Billing - the solution is to make it completed, it will remove the duplicates.
  2. In case all orders are canceled or order from point 1. is to be canceled, contact Odin Technical Support to perform the clean-up.

To obtain permanent fix, contact TAM/PTA to request POA-97652 issue status.

Search Words

clean database entries

domain was added twice

unable to delete domain

error sync APC 2.0

duplicate domain

ff

failed tranfers at the registrar are added to OSA's domains lists

duplicate database entry

tggb

omg.org/CORBA/UNKNOWN:1.0'

domains list

services > domains

domain transfer

aps2 actualisation failed

dns blank screen

same domain different ids

duplicate domains

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF