Open OA Provider Control panel > Services > Domains and try to search for some domain. In some cases you could face the following issue - OA can return records with duplicated IDs like:
ID Name Owner Registrar Status Enabled 100820 somedomain.com Customer Ready Yes 100820 somedomain.com Customer Ready Yes 100903 somedomain.com Customer Ready Yes 100903 somedomain.com Customer Ready Yes
This issue is reported to the OA maintenance team as POA-97652: "Duplicate domains considered parents of each other".
- In case there is an open sales order for domain transfer in Billing - the solution is to make it completed, it will remove the duplicates.
- In case all orders are canceled or order from point 1. is to be canceled, contact Odin Technical Support to perform the clean-up.
To obtain permanent fix, contact TAM/PTA to request POA-97652 issue status.