Article ID: 129224, created on Aug 5, 2016, last review on Aug 5, 2016

  • Applies to:
  • Operations Automation

Symptoms

"Configure site application" task fails with the output:

Destination host 'web1.hosting.local' (#1021), IP '172.16.1.10' : Provisioning request failed. Unspecified error [<response><errorContext description="Error 1(Incorrect function) at execute '$tmp$configure$batch$.bat' on server 'web1.hosting.local'
Output:
Unable to connect to DB: Access denied for user 'u1000101_sa12321'@'172.16.1.10' (using password:  <Password has been wiped out for security reasons>
 code="0x80004005" executeSeqNo="4"><errorSource namespace="PEMUtils" procedure="RemoteExec"/></errorContext></response>]

Cause

The mentioned database was not created at the backend database server due to an unprocessed task in the past.

Resolution

  1. Find the task to create the database among failed/canceled tasks and complete it. Make sure the needed database is created.
  2. Re-run the task to configure site application.

Search Words

Unable to connect to DB: Access denied for user

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