Article ID: 129202, created on Aug 2, 2016, last review on Aug 2, 2016

  • Applies to:
  • Operations Automation

Symptoms

Different OA tasks can fail with the following error:

Subdomain service #xxxxxx does not exist

Examples of the tasks:

APS application 'Application name', id 123, instance 123456 : providing direct access to the site application contents

Create Offline Address Book for domain service 

Register accepted domains (organization identifier: 7890)  

There is a successfully processed task to remove the same organization.

5981305 Complete removal of organization (ds_id=yyyy)   Nov-19-2013 11:12:53    Nov-19-2013 11:12:56    DomainService0000xxxx   1234567 Successful

The domain service mentioned in the output can be checked in OA database, it exists in l_domain_services, but does not exist in domain_services:

plesk=> select * from l_domain_services where ds_id=xxxx;

plesk=> select * from domain_services where ds_id=xxxx;

Cause

Domain service indeed does not exist as it has been already removed.

Resolution

The reported failed tasks from the queue 'DomainService0000xxxx' are no longer needed and can be canceled.

Search Words

Trying to provide more than one Exchange domain service per subscription (subscriptionId = 1002330).

Subdomain service #1354 does not exist.

Subdomain service #485752 does not exist.

Subdomain service does not exist

Disable Exchange features on mailboxes of organization

subdomain service does not exist

Unsubscribe subscription

Linux upgrade subscriptions task failed

Subdomain service #6286 does not exist.

Disable Exchange features on mailboxes of organization (ds_id = 887)

Subdomain service #541255 does not exist.

Subdomain service does not exist.

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