Article ID: 129176, created on Jul 27, 2016, last review on Jul 27, 2016

  • Applies to:
  • Business Automation 5.5

Symptoms

Domain subscription cannot be renewed. In subscription status history the following record might be found:

Domain example.com is in provisioning status (Canceled) and cannot be currently renewed.

Cause

Domain was already canceled in BA.

Resolution

If domain is still registered on registrar's side, please follow the steps to create new subscription in BA:

  1. Cancel the current renewal order.
  2. Place new order for domain transfer.
  3. If the order fails, complete it using Domain Conflict Resolver.

Search Words

Provision

provisioning

domain is in provisioning and cannot be currently renewed.

domain renewal

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