Article ID: 129174, created on Jul 27, 2016, last review on Jul 27, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

When trying to create a new MX or TXT record via Add new DNS record, the Mail domain (for MX) or the Domain (for TXT) field is left empty, and the following error is shown:

Incorrect or empty field value(s). Please retype info in the highlighted fields. Incorrect domain name. The length of "" section exceed 63 symbols.

Cause

Internal issues:

POA-91382: Unable to add MX record with empty domain prefix

POA-92580: Unable to add TXT record for domain

Resolution

Please update your OA environment to OA 6.0 update 4 or later.

Search Words

Incorrect domain name. The length of "" section exceed 63 symbols.

mail domain

domain

mx

txt

Incorrect or empty field value(s). Please retype info in the highlighted fields. Incorrect domain name. The length of "" section exceed 63 symbols.

unable to add a parent TXT record

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF