Article ID: 129150, created on Jul 21, 2016, last review on Aug 12, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

On attempt to transfer a domain with new contacts data via the InterNetX domain plug-in the domain is stuck in Transferring state for several days.

New contacts have been created and they are remaining Registering under Top > Service Director > Domain Manager > Domains > Domain name > Contacts info.

Cause

Such behavior was classified as the software issue PBAS-30331 and will be fixed in future OBAS releases.

Please consider watching Odin public sources for information about updates in our products:

Public roadmaps for partners

Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article.

Workaround


For OBAS 4.5.5


Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-dm-internetx-4.5.5-61.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

For 32-bit OS:

# rpm -Uvh hspc-plugin-dm-internetx-4.5.5-61.swsoft.i386.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.


For OBAS 4.5.6


Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-dm-internetx-4.5.6-47.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

For 32-bit OS:

# rpm -Uvh hspc-plugin-dm-internetx-4.5.6-47.swsoft.i386.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

Related Articles

[INFO] Domain registration plug-in InterNetX

Search Words

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