Article ID: 129121, created on Jul 13, 2016, last review on Jul 13, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

During account change for a domain subscription the following error emerges

[2016/07/08 14:59:58] [WARN] [11954] [HSPC::MT::Billing::process_documents] process_documents():: Can't process doc #285250: provisioning failed: This method can be used only on already saved contact at /usr/local/share/perl5/HSPC/MT/Billing.pm line 4477, <RL> line 1.
(See /var/log/hspc/p2016-07-08_14-59-58 for details)

Cause

Contacts of the domain in question are corrupted.

Resolution

Please contact Odin Technical Support for assistance.

Search Words

unable to change the account

This method can be used only on already saved contact

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