Article ID: 129119, created on Jul 13, 2016, last review on Jul 28, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There is domain registration hosting plan based on a correctly configured LogicBoxes plug-in. When a customer tries to buy a domain in store using that hosting plan, any domain is shown as Unavailable, although whois link next to a domain name would say 'No match for "DOMAIN.TLD".' or "Not found: domain.tld".

Cause

LogicBoxes changed response structure in their API. Such behavior was classified as the software issue PBAS-30335 and will be fixed in future OBAS releases.

Resolution

There is a hotfix for OBAS 4.5.6. To resolve the issue, please upgrade OBAS to 4.5.6, download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uhv hspc-plugin-dm-logicboxes-4.5.6-42.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

For 32-bit OS:

# rpm -Uhv hspc-plugin-dm-logicboxes-4.5.6-42.swsoft.i386.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

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