Article ID: 129102, created on Jul 10, 2016, last review on Jul 10, 2016

  • Applies to:
  • Operations Automation

Symptoms

Task Cleanup packages on host fails with the following error:

service_id 123: there are some deployed customer services with 'iis_aspdotnet2_support' feature turned on. Try to turn 'iis_aspdotnet2_support' off for them and try again.

Cause

There are still webspaces attached to this host in OA database.

Resolution

In order to remove host all customer services need to be detached from the host. To find such webspaces, run the following query in OA database:

SELECT *  FROM iis_webvsrvs ws INNER JOIN iis_webvdirs wd ON(  ws.srv_id =wd.srv_id AND wd.is_root =  1 ) WHERE ws.service_id =  XXXX AND  wd.aspdotnet_status = 20;

(replace XXXX by service_id mentioned in task).

Make sure the webspaces are removed and re-run the task after that. If it is not possible to remove the webspaces from OA UI, please contact Odin technical support for assistance.

Search Words

Unable to remove hardware node / can not delete package from node

service_id 594: there are some deployed customer services with 'iis_active_perl_support' feature turned on. Try to turn 'iis_active_perl_support' off for them and try again.

delete host from hardware nodes

remove service node

there are some deployed customer services with

cleanup packages on host failed

remove wss service from cp

remove sharedpoint package

Error unregistering VPS winweb01

uninstall wss from cp

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