Article ID: 129084, created on Jul 6, 2016, last review on Jul 6, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

When an OSA subscription is put in Termination Queue in OBAS it remains Active on OSA side, so that under Top > Account Director > Subscription Manager > Subscriptions > Termination Queue > Subscription Name Status is Terminating and OSA Status is Active.

As a consequence, all of the subscription's websites are up and running.

Cause

Default Disable subscription action was disabled for Odin Automation Subscriptions.

Resolution

What happens with a subscription when a subscription is put in Termination Queue is defined by the Subscription has been put in the termination queue Event.

To disable OSA subscriptions when they are put in Termination Queue please go Top > Configuration Director > Event Manager > Events > Subscription has been put in the termination queue and press Add Action next to Odin Automation Subscription. After that, please select Operation on a subscription on OSA side, press Next, set some name for the action, tick Enabled, select Disable subscription and press Update.

That will disable OSA subscriptions when they are put in Termination Queue in OBAS. As for the subscriptions that are already in Termination Queue, please disable them manually.

Search Words

Termination queue

Subscription has been put in the termination queue

sites are not getting stopped by PPA when placed into the termination queue within OBAS

OSA Status

Operation on a subscription on OSA side

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

Email subscription for changes to this article
Save as PDF