Article ID: 129068, created on Jul 4, 2016, last review on Jul 4, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Data import with Import-Export Manager fails with the error below:

Import Data Failed: Can't use string ("active") as a SCALAR ref while "strict refs" in use

Cause

The is a number of phone number fields empty or filled in with vertical pipes like

<phone_src>|||</phone_src>

Such behavior was classified as the software issue PBAS-30325 and will be fixed in future OBAS releases.

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Resolution

As a workaround, please fill in all the empty <phone_src> fields.

You can find those empty fields in a text editor like Notepad by searching for

<phone_src>|||</phone_src> 

Corrected strings should look like

<phone_src>12||23456789|</phone_src>

Search Words

phone_src

Import Data Failed: Can't use string ("active") as a SCALAR ref while "strict refs" in use

|||

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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