Article ID: 129050, created on Jun 29, 2016, last review on Jun 29, 2016

  • Applies to:
  • Operations Automation

Symptoms

O365 CSP import task fails with :

Task name          Provisioning "Migration" for APS application Office 365
Task description Provisioning resource bfe13ad8-9b88-4b4b-a6b9-5c4616c12a68 of type 'migrations' (http://www.parallels.com/Office365/Migration/1.1) for APS application 'Office 365-6.4-63'. 

APS Application Error:
500 Internal Server Error
[ApplicationUnknownError] Provisioning: resource bfe13ad8-9b88-4b4b-a6b9-5c4616c12a68 of type 'migrations' (http://www.parallels.com/Office365/Migration/1.1) for APS application 'Office 365-6.4-63': Unable to synchronize domains and users from the Cloud to PA. Please resolve an issue and restart the task. Error details: Error: Error converting value {null} to type 'System.Boolean'. Path 'value[2].dirSyncEnabled', line 1, position 3538..


Body: {
"code": 500,
"message": "Unable to synchronize domains and users from the Cloud to PA. Please resolve an issue and restart the task. Error details: Error: Error converting value {null} to type 'System.Boolean'. Path 'value[2].dirSyncEnabled', line 1, position 3538.",
"additionalNonlocalizableMessage": "",
"error": "ApplicationUnknownError",
"http_request": "POST /GWAppQuartet/aps/migrations to 'csp.agileit.com'"

The corresponding users in Azure AD cloud do not have dirSyncEnabled properties associated with them.

Cause

Office365 application expects dirSyncEnabled property to be set to true/false values, whereas a missing value is interpreted incorrectly. Such behavior has been submitted to Odin Automation Maintenance Team as request APSA-14149: "O365 CSP import fails: Error convertng value {null} to type 'System.Boolean'. Path 'value[2].dirSyncEnabled'" and fixed in Office365 6.4.1.

Resolution

To prevent the issue, please update Office365 package to 6.4.1 or higher. As a workaround please contact Microsoft Support in order to set dirSyncEnabled value properly.

Search Words

dirSyncEnabled

Unable to synchronize domains and users from the Cloud to PA

Error converting value {null} to type 'System.Boolean'. Path 'value[2].dirSyncEnabled'

Unable to synchronize domains and users from the Cloud to PA. Please resolve an issue and restart the task

Unable to synchronize domains and users from the Cloud to P

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