Article ID: 129021, created on Jun 25, 2016, last review on Jun 25, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

A customer gets a referral link, enters the store but hesitates with purchase. After a day or two the customer returns without using a link and buys something.

Is there a way to link an exisiting customer with an affiliate?

Cause

That is not possible at present. Feature request PBAS-30227 was submitted and is considered to be implemented in future OBAS releases.

Please consider watching Odin public sources for information about updates in our products:

Public roadmaps for partners

Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article.

Resolution

To avoid such situations an end user should always use a referral link.

Search Words

affiliate

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