Article ID: 128994, created on Jun 22, 2016, last review on Jun 22, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Data discrepancy between MOP and OA: an attempt to associate user with available Essential license in CCP fails with error: Invalid subscription assignment, because the license was already associated to user in MOP.

Cause

O365 instance upgrade to 6.2-75 task was not completed successfully:

Task name       Upgrading resources of application 'Microsoft Office 365'
Task description    Upgrading resources of application Microsoft Office 365 6.1-110 to version 6.2-75
Execution status    Failed
Output  
Internal error: APSC: Upgrade to ver. 6.2-75 : resource 5bxxxxxxx-xxxxxx-xxxxx-xxxxxxxa2 of type 'office365app' (http://www.parallels.com/Office365/Office365app/1.8) for APS application 'Microsoft Office 365-6.2-75' : Creation of resource with type 'http://aps-standard.org/types/dns/record/mx/1.0' is not allowed..

It is caused by software-related issue APS-28244: "Task for provisioning of Lync license fails: creation of resource with type "dns" is not allowed". This behavior has been fixed in OA 6.0 update 6.

Resolution

To prevent the issue, please upgrade your environment to OA 6.0 update 6 or later. To workaround the issue and fix the failed task on older versions, please contact Odin Technical Support .

Search Words

Upgrading resources of application 'Microsoft Office 365'

resource with type "dns" is not allowed

Office associate

Invalid subscription assignment

Creation of resource with type 'http://aps-standard.org/types/dns/record/mx/1.0' is not allowed

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF