Article ID: 128987, created on Jun 21, 2016, last review on Jun 21, 2016

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4


Task named Remove AD entity of type 'UserAccount' (LDAP:'CN=user1,OU=S001234567,OU=R0001000002,OU=Hosting,DC=domain,DC=local'; entity_id: 12123) fails with the error:

Output  Destination host '' (#8), IP '192.1168.1.10' : Provisioning request failed. Access is denied. [<response><errorContext description="Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))" code="0x80070005" executeSeqNo="11"><errorSource namespace="Error Provider" procedure="SetError"/><errorSource namespace="Managed Active Directory" procedure="RethrowError_"/><errorSource namespace="SW Managed Active Directory" procedure="DeleteUser"/></errorContext></response>] 


Incorrect permissions on the object CN=user1,OU=S001234567,OU=R0001000002,OU=Hosting,DC=domain,DC=local - domain\Domain Admins group does not have enough permissions. Possible reason - subscription was migrated from another domain.


Give all permission to Domain admins group on the affected object.

Search Words

Remove AD entity of type 'UserAccount'

Domain admins

exclusion of the field

Provisioning request failed. Access is denied.


ac82ce33439a9c1feec4ff4f2f638899 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e 5b048d9bddf8048a00aba7e0bdadef37

Email subscription for changes to this article
Save as PDF