Article ID: 128982, created on Jun 21, 2016, last review on Jun 21, 2016

  • Applies to:
  • Operations Automation

Symptoms

Task of the type Set SPS info for user or Attach all users to SharePoint site fails with the error:

Destination host 'HOST001.providerdomain.tld' (#303), IP '10.1.1.10' : Provisioning request failed. Unknown error 0x81020054 [<response><errorContext description="The user does not exist or is not unique." code="0x81020054" executeSeqNo="3"><errorSource namespace="Error Provider" procedure="SetError"/><errorSource namespace="Error Provider Ex" procedure="RethrowError"/></errorContext></response>]

Cause

Incorrect User Account Directory Path in the SharePoint content database:

select Id, UserAccountDirectoryPath from Sites where HostHeader = 'lightingonthenet.collaborationhost.com';

B1F9F520-03B7-44E8-9C56-12A722F8CAB6    ou=Company Name,ou=Company2,OU=Hosting,DC=Provider,DC=tld

Here OU=Company Name is different from the company name in OA.

Resolution

Correct UserAccountDirectoryPath in the Sharepoint database manually and resubmit the task.

Search Words

The user does not exist or is not unique.

Provisioning request failed. There is no such object on the server. [<response><errorContext description="Unable to open object

Destination host 'thhslsffe01.hslive.net' (#90), IP '192.168.131.81' : Provisioning request failed. Error in 'Error Provider Ex.RethrowError'. The user does not exist or is not unique.

Attach all users to SharePoint site

Attach all users to SharePoint site.

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