Article ID: 128981, created on Jun 21, 2016, last review on Jun 21, 2016

  • Applies to:
  • Operations Automation

Symptoms

Provisioning task has failed with the following output:

Can not create DNS record for ... of type ... There is existing record with id ... and data ...

Cause

There is existing record with mentioned id in OA database.

This behavior is reported as software related issue POA-100552.

Resolution

Please contact Odin Technical Support.

Search Words

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Can not create DNS record for

provisioning failure

failed upgrade order

There is existing record with id

synchronize reseller service plan

DNS error when trying to increase O365 resource

dns_resource_records

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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