Article ID: 128976, created on Jun 20, 2016, last review on Jun 20, 2016

  • Applies to:
  • Operations Automation

Symptoms

The following message is shown when going to Exchange tab of CCP:

No new mailboxes can be created while you have no domains enabled for Exchange. Please enable Exchange mail hosting type at least on one of your domains.

The following query to OA database gives several records:

select ds_id from exch_domain_services where subscription_id=1234567;
12345
12346

Cause

DB inconsistency caused by domain re-creation or failed tasks.

Resolution

Please report the issue to Odin technical support for further investigations.

Search Words

exchange

mailbox

No new mailboxes can be created while you have no domains enabled for Exchange

issues creating mailboxes

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