- Login CCP > O365 subscription
Click Synchronize button throws Unknown error or Account Locked
"code": 500, "message": "The Account is locked. Please try again later.", "additionalNonlocalizableMessage": "
The following error appeared in the
sitelog on the MOSI gateway server:
2016-05-30 00:11:38,307 [ 38] DEBUG aps_endpoint: Sync of user firstname.lastname@example.org failed: System.Data.SqlClient.SqlException (0x80131904): String or binary data would be truncated.
The Office 365 APS application version is below 16.5
#APSA-14006: "Synchronization fails if user specified country that is not in hard-coded list of countries"
Update Office365 application up to the version 16.5.