Article ID: 128924, created on Jun 9, 2016, last review on Jun 9, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

The following error is shown when trying to transfer Office365 (APS v2.0) subscription to another account:

Parallels Operations Automation error #extype_id #49, module_id #SaaS, Unable to change subscriptions owner. Resource associated with the old owner does not declare support for migration
Error Code: 0xb619b247.
Report ID: XXX**

Cause

Migration of Office365 (APS 2.0) subscriptions between accounts is not supported.

Resolution

Feature Request APSA-11757: "Ability to move O365 APS2 subscriptions" has been created to implement this ability in future versions. Please contact your TAM or PTA to trace the status of the requrest.

Search Words

move subscripton

Unable to change subscriptions owner

transfer subscription

0xb619b247

Error Code: 0xb619b247

Transfer of Subscription

Unable to transfer subscription to another account within the same reseller

Resource associated with the old owner does not declare support for migration

Parallels Operations Automation error #extype_id #49, module_id #SaaS, Unable to change subscriptions owner. Resource associated with the old owner does not declare support for migration

APS application has multiple resources directly associated with the old owner

Parallels Operations Automation error #extype_id #49, module_id #SaaS

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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