Article ID: 128923, created on Jun 8, 2016, last review on Jun 8, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5

Symptoms

Office365 task Unprovisioning "Domain" for APS application Microsoft Office 365 fails with the error:

Task description
Unprovisioning resource 3c1e3094-825a-4318-8db5-a65da7f8894c of type "office365domains"     (http://www.parallels.com/Office365/Domain/1.0) for APS application Microsoft Office 365

"code": 500,
"message": "Object reference not set to an instance of an object.",
"additionalNonlocalizableMessage": "",
"error": "ApplicationUnknownError"

Cause

APSA-9670: [O365] Unprovisioning "Domain" for APS application Microsoft Office 365 - APS resource of type Domain is stuck in aps:unprovisioning state because the domain itself was removed from OA, but it was not first removed from Office 365.

Resolution

The issue has been fixed in Office 365 5.9. If you use Office 365 of older versions please contact Odin Technical Support to workaround the issue.

Search Words

Unprovisioning "User" for APS application Office 365

Internal error: 500 Internal Server Error [ApplicationUnknownError] Object reference not set to an instance of an object.. Body: { "code": 500, "message": "Object reference not set to an instance of an object.", "additionalNonlocalizableMessage": "", "error": "ApplicationUnknownError" } .

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