Article ID: 128913, created on Jun 5, 2016, last review on Jun 5, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

  1. User creation failed during migration:

    Error message or request description : Parser error: Request is invalid. Error in line 1: Element 'email': [facet 'pattern'] The value 'user@ .tld' is not accepted by the pattern '[\-\+\p{L}\p{N}\._]*@([\p{L}\p{N}][\-\p{L}\p{N}]*\.)*[\p{L}\p{N}][\-\p{L}\p{N}]*\.?'. Error in line 1: Element 'email': 'user@ .tld' is not a valid value of the atomic type 'emailType'.
    
  2. Not possible to create mailbox with option Access to the Control Panel. Task Create the user account with the username "user@私私私.tld" fails with error:

    Parser error: Request is invalid. Error in line 1: Element 'email': [facet 'pattern'] The value 'user@ .tld' is not accepted by the pattern '[\-\+\p{L}\p{N}\._]*@([\p{L}\p{N}][\-\p{L}\p{N}]*\.)*[\p{L}\p{N}][\-\p{L}\p{N}]*\.?'. Error in line 1: Element 'email': 'user@ .tld' is not a valid value of the atomic type 'emailType'.
    

Cause

The situation when mailbox cannot be created if the domain name contains national characters is caused by software issue #PPA-3232.

Resolution

The fix is considered to be included in one of the next PA updates.

Please use provided ID to track maintenance in Plesk Automation release notes.

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Search Words

Import failes for what seems an IDN Issue.

IDN symbols in username

[facet 'pattern'] The value is not accepted by the pattern '[\-\+\p{L}\p{N}\._]*@([\p{L}\p{N}][\-\p{L}\p{N}]*\.)*[\p{L}\p{N}][\-\p{L}\p{N}]*\.?'.

IDN domain name

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

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