After provisioning a subscription to PA a new DNS zone is created, with its SOA record shown in Customer Panel in PA differents from the actual record set by OBAS.
When a subscription is provisioned to PA SOA defaults are used. To check SOA defaults, please go
Top > Service Director > Domain Manager > Setup > SOA defaults tab.
Responsible person e-mail address shown in Customer Panel in PA is taken from OBAS account that was used to provision the subscription. Thats value is not actually used in DNS.
Feature request PBAS-29413 to correct SOA record display was submitted and is considered to be implemented in future OBAS releases.