Article ID: 128778, created on Apr 30, 2016, last review on Aug 9, 2016

  • Applies to:
  • Operations Automation

Symptoms

Task "Provisioning "Subscription" for APS application Office 365" fails with the following output:

    500 Internal Server Error
    [ApplicationUnknownError] Provisioning: resource of type 
    'subscriptions' (http://www.parallels.com/Office365/Subscription/1.2) for APS application 'Office 365-6.4-63': Value cannot be null. Parameter name: masterTenant.Subdomain.

    Body:
    "message": "Value cannot be null.\r\nParameter name: masterTenant.Subdomain"

Cause

Software-related issues:

APSA-13329: "Online Store asking for Office 365 Subdomain in second time"

APSA-13893: "Task 'Provisioning "Subscription" for APS application Office 365' fails: 'Value cannot be null. Parameter name: masterTenant.Subdomain'.".

APSA-16356: "Office365 16.5: occurrence of "Value cannot be null.\r\nParameter name: masterTenant.Subdomain" error.".

Resolution

Please contact Odin Technical Support to obtain a workaround.

Search Words

failed task

test

masterTenant.Subdomain

Value cannot be null. Parameter name: masterTenant.Subdomain.

tenant not provisioned

Value cannot be null.\r\nParameter name: masterTenant.Subdomain

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF