Article ID: 128758, created on Apr 28, 2016, last review on Apr 28, 2016

  • Applies to:
  • Plesk Automation 11.5


On attempt to create a subscription with a webspace using API method pem.activateSubscription it returns the following error message:

You are trying to set up a subscription with multiple webspaces. Please exclude "domain_name" from the call parameters. This way, you will be able to create a subscription and then create webspaces separately.


The target service template has limit more than "1" for some of the following resources:

- **Apache/IIS Webspace**
- **Database Service (MySQL/MSSQL Database)**
- **Mail Service**
- **Subscription**


It is possible to create subscription along with a webspace in a single request only based on a single-webspace service template. To ensure that the service template is a single-webspace, follow the steps below:

  1. Access the Resources tab of the service template which is used for subscription creation: Top > Products > Service Templates > ..service_template_name.. > Resources

  2. Make sure that the limits are equal to "1" for the following resource types:

    • Apache/IIS Webspace
    • Database Service (MySQL/MSSQL Database)
    • Mail Service
    • Subscription
  3. Re-initiate subscription creation by the API call.

Search Words



You are trying to set up a subscription with multiple webspaces.

unable to create subscription

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