Article ID: 128752, created on Apr 27, 2016, last review on Apr 27, 2016

  • Applies to:
  • Business Automation 6.0

Symptoms

Buttons

  • change expiration date
  • put on hold
  • put on credit hold
  • edit

are missing in the Reseller's Control Panel when opening any subscription.

Cause

Reseller's Biling Role is missing "MANAGE_CUSTOMERS_SUB_TERMS" privilege.

Resolution

Add required Privilege to Reseller's Full Access role.

Search Words

put on hold button missing

Edit button missing

change expiration date button missing

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