Article ID: 128747, created on Apr 26, 2016, last review on Apr 26, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Task executing configuration script for Office365 subscription fails with error message:

Application configuration script reported errors: 'error id "validation-error", setting id "Configuration": Method edit_customer calling failed. 
Reason:CountryCannotBeChangedFault Method: UpdateCustomerAccount...'

Cause

Account country codes in CCP and MOP are not equal. The country code for O365 subscription cannot be changed directly in CCP as it was disabled in scope of feature request #APSA-1078: "[O365] Customer can change their country in UI".

Resolution

To change country code on the MOP side, please, contact Microsoft support. To change country code on the OA side, please, contact Odin technical support.

Search Words

can not change country in Office 365 subscription

CountryCannotBeChangedFault

ISO3 Code

Office 365 Country code

o365 change country

cu_ISO3Country

O365 Incorrect Country

Invalide country code

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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