Article ID: 128730, created on Apr 23, 2016, last review on Apr 23, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There is a subscription and related Plesk domain named "domain.tld" registered in OBAS. When an additional domain named "new.tld" or "new.domain2.tld" is added to that subscription, it propagats to OBAS correctly. But when an additional domain (note: not a sub-domain) like "new.domain.tld" is added, OBAS ignores it. Therefore, related DNS records do not propagate to OBAS.

Cause

Currently it is not possible to propagate subdomain-like additional domains from Plesk to OBAS. Feature request PBAS-30273 was submitted and is considered to be implemented in future OBAS releases.

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Workaround

It is possible to add necessary subdomain records into Plesk DNS parent domain zone manually.

Search Words

dns propagation

third level domain

3rd level domains

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