Article ID: 128686, created on Apr 17, 2016, last review on Apr 17, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Preset placeholders of the notification "High resource use notification" are not replaced with the actual values when the event is triggered:

Use of '\{resourceTypeName\}' for company '\{companyName\}' (account ID = \{accountId\}) has reached \{percentReached\}% of the maximal value.
Consider subscription upgrading.

Cause

The placeholders are not replaced because of the software issue #PPA-3279. The fix is planned to be included in one of the future product updates.

Workaround

Alter the notification message of "High resource use notification" event so that it contains the following placeholders:

{account_admin_firstname}
{account_admin_lastname}
{account_company_name}
{account_id}
{domain_name}
{sub_service_template_name}
{subscription_id}
{webspace_id}

Search Words

Use of '\{resourceTypeName\}' for company '\{companyName\}' (account ID = \{accountId\}) has reached \{percentReached\}% of the maximal value.

event hadling without customer information

High resource use notification

\{resourceTypeName\}

event handling without customer information

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