Article ID: 128657, created on Apr 12, 2016, last review on Apr 12, 2016

  • Applies to:
  • Operations Automation 5.5

Symptoms

Office 365 Provisioning Tenant task failed with the erro:

Task name   
Provisioning "Tenant" for APS application Microsoft Office 365
Last execution output   
Internal error: SDK::Platform::blob Plesk::SaaS::SaaSManagerTasks_impl::taskExecuteWorkflow(const SDK::Platform::Properties&) : [APSC] .

The following error messagecan be foun in the sitelog:

ERROR aps_endpoint: Outgoing request: response error System.Net.WebException: The underlying connection was closed: The connection was closed unexpectedly.
ERROR aps_endpoint: Error occured during deletion of dns record [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx], error message: One or more errors occurred.
DEBUG aps_endpoint: Outgoing request: start creating: [method:DELETE; href:/aps/2/resources/yyyyyyyy-yyyy-yyyy-yyyyyyyyyyyy; json:[]]...
Internal Server Error

Cause

Software-related issue #APS-15877: During POST and PUT operations error is thrown in some cases: The underlying connection was closed: The connection was closed unexpectedly.

Resolution

Please contact your TAM or PTA to schedule an update of your OSA environment to version 6.0 or higher.

Search Words

Provisioning "Tenant" for APS application Microsoft Office 365

Internal error: SDK::Platform::blob Plesk::SaaS::SaaSManagerTasks_impl

The underlying connection was closed

The underlying connection was closed: The connection was closed unexpectedly

Provisioning "Tenant" for APS application Microsoft Office 365: the connection was closed unexpectedly

The connection was closed unexpectedly

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