Article ID: 128613, created on Apr 3, 2016, last review on Apr 3, 2016

  • Applies to:
  • Operations Automation 5.5

Symptoms

convert_vps_to_host.py fails with the error:

...
2015-10-15 13:29:41.294 DEBUG stdout = 'Starting pleskd: [  OK  ]
...
2015-10-15 13:31:47.526 ERROR Error trace:
2015-10-15 13:31:47.527 ERROR poaupdater.uUtil.ExecFailed
['/usr/local/pem/bin/pleskd_ctl', '-f', '/usr/local/pem/etc/pleskd.props', 'ping', '123'] exited with non-zero status 1
2015-10-15 13:31:47.541 ERROR
at execCommand (/usr/lib/python2.4/site-packages/poaupdater/uUtil.py :88) in raise ExecFailed(command, status)

Cause

Connectivity issues between the VPS and the Management Node.

Resolution

First of all, please check the connectivity between the VPS and the Management Node:

# telnet 1.2.3.4 8352
Trying 1.2.3.4...
telnet: connect to address 1.2.3.4: Connection timed out

Here 1.2.3.4 is the IP address of the Management Node. The issue could occur because conversion was executed with some incorrect parameters (e.g. inaceessible gateway was specified). Please check the article about convert_vps_to_host.py to troubleshoot the issue: https://kb.odin.com/en/127395

Search Words

poaupdater.uUtil.ExecFailed

convert vps to hw node

convert_vps_to_host.py

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

Email subscription for changes to this article
Save as PDF