Article ID: 128557, created on Mar 17, 2016, last review on Mar 17, 2016

  • Applies to:
  • Operations Automation

Symptoms

Office 365 APS 1.2 executing configuration script task fails with the following message:

Method add_user calling failed.
Reason:Service plan configuration violations are detected. 
Method: SetUserSubscriptions. 

Cause

Expired or incorrect licenses are assigned to user on the MOP side.

Resolution

Reassign correct licenses to user and remove expired ones.

Search Words

O365 expired user licenses

Microsoft Office 365 add_user call fails

Reason:Service plan configuration violations are detected

Service plan configuration violations are detected

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