Article ID: 128505, created on Mar 5, 2016, last review on Mar 5, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5

Symptoms

Hosted Exchange provisioning tasks fail with the following error:

Task ID 27499525
Queue name      DomainService00161015
Task name       Provide Exchange hosting for organization (ds_id=161015)
Task description        Provide Exchange hosting for organization S001120121 DomainService = 161015, SubscriptionId = 1120121
Belongs to groups       provide subscription 1120121
Subscription ID 1120121
Queue status    Failed
Start not earlier than  Aug-07-2015 09:25
Method name     addDomainServiceHandler on OBJREF:Exchange:0:getMBXService:731
Last execution output:
Provisioning request failed. Call of method "SW Managed Exchange::CreateGlobalAddressList" failed.
Type: Parallels.Wpe.Utils.WpeProcedureException.

Inner exception(s):

-------------------

Exception calling "Execute" with "3" argument(s): "An Active Directory Constraint Violation error occurred on DC01.provider.local. Additional information: The name reference is invalid.
This may be caused by replication latency between Active Directory domain controllers.
Active directory response: 000020B5: AtrErr: DSID-0315286E, #1:
0: 000020B5: DSID-0315286E, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 907ff (globalAddressList2)
"

Error position:
At C:\Program Files\Parallels\Windows Provisioning Engine\Providers\Common\ProviderUtils\ProviderUtils.psm1:53 char:26
+ [void]$Context.Execute <<<< ($Provider, $Method, $exec_data)

Type: Parallels.Wpe.PowerShell.PowerShellException.

-------------------

Exception calling "Execute" with "3" argument(s): "An Active Directory Constraint Violation error occurred on DC01.provider.local. Additional information: The name reference is invalid.
This may be caused by replication latency between Active Directory domain controllers.
Active directory response: 000020B5: AtrErr: DSID-0315286E, #1:
0: 000020B5: DSID-0315286E, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 907ff (globalAddressList2)
"
Type: System.Management.Automation.MethodInvocationException.

-------------------

An Active Directory Constraint Violation error occurred on DC01.provider.local. 
Additional information: The name reference is invalid.
This may be caused by replication latency between Active Directory domain controllers.
Active directory response: 000020B5: AtrErr: DSID-0315286E, #1:
0: 000020B5: DSID-0315286E, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 907ff (globalAddressList2)

Type: System.Management.Automation.RemoteException.

Error from WPE server
-2146233087 (0x80131501)
-- Error: An Active Directory Constraint Violation error occurred on DC01.provider.local. Additional information: The name reference is invalid.
This may be caused by replication latency between Active Directory domain controllers.
Active directory response: 000020B5: AtrErr: DSID-0315286E, #1:
        0: 000020B5: DSID-0315286E, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 907ff (globalAddressList2)
(System.Management.Automation.RemoteException)
   at Parallels.ExchangeUtils.PowerShell2.PSCommand2.checkErrors(PSDataCollection`1 error)
   at Parallels.ExchangeUtils.PowerShell2.PSCommand2.ExecutePipeline(List`1 cmdlets)
   at Parallels.ExchangeUtils.PowerShell2.ExecCmdLetAction2.RunCommand(PSCommand2 cmd, PrimitiveTransactionArgs args)
   at Parallels.ExchangeUtils.PowerShell2.ExecCmdLetAction2.Process(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransactionAction.PrepareToCommitTransaction(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransactionAction.Execute(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransaction.ExecuteInternal(PrimitiveTransactionAction action)
   at SWsoft.PEM.Providers.Exchange2010.GlobalAddressList_CreateAction.Process(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransactionAction.PrepareToCommitTransaction(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransactionAction.Execute(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransaction.ExecuteInternal(PrimitiveTransactionAction action)
   at SWsoft.PEM.Providers.Exchange2010.AddressListsAPI.CreateGlobalAddressList(IDictionary`2 args)
   at Parallels.Wpe.Proxies.Proxy_Exchange2010ProviderEx.Execute(String ns, String proc, XmlNode pXML)
   at Parallels.Wpe.Engine.ProcedureBase.Execute(Context context)
   at SWsoft.PEM.Transaction.PrimitiveTransactionAction.PrepareToCommitTransaction(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransactionAction.Execute(PrimitiveTransactionArgs args)
   at SWsoft.PEM.Transaction.PrimitiveTransaction.ExecuteInternal(PrimitiveTransactionAction action)
   at Parallels.Wpe.Engine.Context.Execute(ProcedureBase procedure)

Cause

There is a corrupted GAL on Active Directory.

Resolution

The issue is Microsoft-native and not related to Odin Service Automation. It is recommended to contact Microsoft support team.

However, the following resolution can be helpful in some cases:

  1. Issue the following Powershell script on the Active Directory server in question:

    $ad = [ADSI]"LDAP://rootDSE";
    $domain = $ad.rootDomainNamingContext;
    $obj = New-Object System.DirectoryServices.DirectoryEntry("LDAP://CN=Microsoft Exchange,CN=Services,CN=Configuration,$domain"); 
    
    $count = 0;
    $Gals1= $obj.GlobalAddressList;
    foreach($g in $Gals1)
    {
       $g= $g.ToString().ToLower(); 
       if($g.Contains("cn=deleted objects"))
       {
          Write-Host $g;
          $count= $count +1;  
       }
    }
    
    Write-Host "$Count corrupted GAL entries found in property GlobalAddressList";
    
    $count = 0;
    $Gals2= $obj.GlobalAddressList2;
    foreach($g in $Gals2)
    {  
       $g= $g.ToString().ToLower();
       if($g.Contains("cn=deleted objects"))  
       {
          Write-Host $g;    
          $count= $count +1;  
       }
    }
    Write-Host "$Count corrupted GAL entries found in property GlobalAddressList2";
    

    the output will be like below:

    PS C:\> .\check.ps1
    cn=test.com gal\0adel:1b6f6184-3e84-44a9-8905-54dd55a7407a,cn=deleted objects,cn=configuration,dc=provider,dc=local
    1 corrupted GAL entries found in property GlobalAddressList
    0 corrupted GAL entries found in property GlobalAddressList2
    PS C:\>
    
  2. Remove corrupted GALs from script output in : ADSI edit utility > Configuration > Services > CN=Microsoft Exchange > Properties > GlobalAddressList

    If there will be corrupted GALs in GlobalAddressList2 - remove them as well.

  3. Re-run the task

Search Words

The name reference is invalid. This may be caused by replication latency between Active Directory domain controllers

An Active Directory Constraint Violation error occurred

exchange providioning

The name reference is invalid

Provide Exchange hosting for organization

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