Article ID: 128503, created on Mar 5, 2016, last review on Mar 5, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

AD sync session fails with the error:

Message 
User 'ASP.NET Machine Account' failed with error: 'Default domain for login names not specified.', 170

Cause

Incorrect configuration of Service User settings under CCP > Directory Synchronization > Service > Service Configuration > Service User. The value Default domain for login names is not specified (see the screenshot below):

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Resolution

Specify the correct domain name in Default domain for login names field and repeat the synchronization attempt.

Search Words

Active Directory service is not initialized

User 'Test Consultant' failed with error: 'Default domain for login names not specified.', 170

Message User 'Exchange Migration' failed with error: 'Default domain for login names not specified.', 170

Default domain for login names not specified

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