Article ID: 128482, created on Feb 28, 2016, last review on May 15, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Cannot change subscription owner with move_subscriptions utility. The following error is thrown:

[root@server ~]# move_subscriptions --subscription_ids=101 --new_account_id=2


2016-02-17 18:12:43.231 DEBUG call method pem.moveSubscriptions({'subscription_ids': [101], 'new_account_id': 2})
2016-02-17 18:12:43.307 DEBUG return {'status': -1, 'error_message': "system exception, ID 'IDL:omg.org/CORBA/BAD_OPERATION:1.0'\nUnknown vendor minor code id (0), minor code = 0, completed = NO\n"}
Traceback (most recent call last):
  File "/usr/local/ppa/bin/move_subscriptions", line 27, in <module>
    api.pem.moveSubscriptions(subscription_ids = subscription_ids, new_account_id = new_account_id)
  File "/usr/lib/python2.6/site-packages/poaupdater/openapi.py", line 164, in __call__
    raise OpenAPIError(resp)
poaupdater.openapi.OpenAPIError: Error during OpenAPI call: system exception, ID 'IDL:omg.org/CORBA/BAD_OPERATION:1.0'
Unknown vendor minor code id (0), minor code = 0, completed = NO

Cause

The behavior was considered as internal software issue #PPA-3201.

Workaround

The fix is included in Plesk Automation MU#23.

Instructions on installing PA updates available at How to install PA updates.

Search Words

Moving Subscriptions Between User Accounts

Moving subscription to a new account id results in an error

PPA-3210

move_subscriptions

IP addresses list is not available

Unknown vendor minor code id (0)

Error installing PPA

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

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