Article ID: 128417, created on Feb 22, 2016, last review on Feb 22, 2016

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

Task for installing VZ templates to Plesk VPS fails with the following error:

taskInstallVZTemplatesToVPS on SCREF:VPSTasks:0
Last execution output   
Internal error: 3501 : Can not install packages: ' vzpkg install -q 20393 .pp11-gameservers' exec failed - E: Unable to correct problems, you have held broken packages.
Error: /usr/bin/apt-get failed, exitcode=100

Manual execution of vzpkg command fails as well:

# vzpkg install 20393 .pp11-gameservers
Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
psa-cs-gs : Depends: plesk-core (>= 11.0.9) but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
Error: /usr/bin/apt-get failed, exitcode=100

Cause

Plesk higher than 11.0.9 is installed in VPS. psa-cs-gs package is not compatible with versions higher than 11.0.9. Apparently, the task is outdated, and the template(s) listed in the task are not needed in this VPS.

Resolution

Either cancel the task or remove the template .pp11-gameservers from the list of templates that should be installed by this task. Please contact Odin technical support if it is necessary to remove the templates from the list.

Search Words

Unable to correct problems, you have held broken packages.

plesk upgrade ServiceNodeConfiguration

Unable to correct problems, you have held broken packages

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