Article ID: 128238, created on Feb 4, 2016, last review on Feb 4, 2016

  • Applies to:
  • Operations Automation
  • Business Automation

Symptoms

When purchasing the SoftLayer service it is expected that the screen with the service parameters looks like below:

alttext

but it looks differently.

Cause

Some required configuration step was missed.

Resolution

Recheck the SoftLayer APS deployment guide. Make sure that:

  1. service parameter aps_defaults_sl is present in the service template;
  2. script.js is correct;
  3. BM_ProvisioningParams.xml is present and correct;
  4. there are no issues with the endpoint certificate (if it is self-signed, e.g. on a test environment, it is expected to be accepted as an additional step).

Search Words

Provision.tpl

softlayer provisioning

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