Article ID: 128172, created on Jan 27, 2016, last review on Apr 23, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Trouble tickets sent to OBAS are rejected with the following error message

Recipient address rejected: User unknown in local recipient table; 

Cause

Postfix is configured to check recipient user existence on local server.

Resolution

Add the following line in the postfix configuration file main.cf.

local_recipient_maps =

Search Words

Postfix

support ticket emails rejected

local_recipient_maps

Recipient address rejected: User unknown in local recipient table;

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