Article ID: 128110, created on Jan 19, 2016, last review on Jan 19, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5


On the screen of VE console, "Send Ctrl+Alt+Del" button doesn't work in Internet Explorer.

IE debug console shows the following error upon pressing the button:

SCRIPT5007: Unable to get value of the property 'apply': object is null or undefined 


Internet Explorer security setting prevent the button from operating correctly. The request to change the behavior is known under internal ID CCU-12341.


The VE console feature is going to be re-designed in the future releases of Operations Automation.

As a workaround, use Mozilla Firefox browser to access VE console.

Note: Google Chrome browser does not support Java applets at all.

Search Words


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Send Ctrl+Alt+Del

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