Article ID: 128029, created on Jan 12, 2016, last review on Jan 12, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Upon attempting to register a domain example.tld the following error message emerges:

The domain name example..tld is invalid

There is an extra dot in the domain name

Cause

TLD of the domain is confugured incorrectly. Prior to OBAS 4.5.3 a TLD name entered during new TLD adding under Top > Service Director > Domain Manager > Setup > TLDs > New TLD should not have contained a dot, its correct format was tld, not .tld. OBAS addeds a dot to a TLD name automatically, hence if a dot had already been put in a TLD name, OBAS doubled it.

Since OBAS 4.5.3 both tld and .tld formats are supported and do not lead to an error.

Resolution

Upgrade OBAS to the latest version.

To cope with TLD names that already have been added incorrectly, please follow the steps below:

  1. Create a correct TLD without a dot under Top > Service Director > Domain Manager > Setup > TLDs > New TLD

  2. Delete the double-dotted TLD under Top > Service Director > Domain Manager > Plug-ins > Plug-in name > TLDs

  3. Enable the correct TLD in the hosting plan in question Top > Billing Director > Product Manager > Hosting Plans > Domain Registration > TLD Settings

Search Words

double dot

extra dot

The domain name '' is invalid.

The domain name is invalid

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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