Article ID: 128022, created on Jan 11, 2016, last review on Jan 11, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

O365 licenses limit changes are not propagated to MOP. The following error can be found in poa.log:

Sep 15 15:38:25 osscore.mnnode.com : ERR [SYSTEM 1:35349:f10e7b70 SAAS ]: [ APSC] Error while waiting for notifications: FATAL: terminating connection due to administrator command CONTEXT:  SQL statement "SELECT pg_sleep(0.100)"
PL/pgSQL function "aps_wait_for_event_notifications" line 33 at PERFORM

Cause

http://parallels.com/aps/events/pa/subscription/limits/changed events can not reach the endpoint, it is caused by the software-related issue #APS-29199: Events may stop processing due to exception in event listener.

Resolution

Please contact your TAM/PTA to trace the status of the issue. As a workaround, please restart pem service on OA management node.

Search Words

O365 license mismatch

O365 limits propagation issue

/aps/events/pa/subscription/limits/changed

terminating connection due to administrator command CONTEXT

aps_wait_for_event_notifications

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