Article ID: 127977, created on Jan 7, 2016, last review on Feb 4, 2016

  • Applies to:
  • Operations Automation 6.0


'Microsoft Office 365' tab is missing in CCP.

Clicking on 'manage' under Office 365 section in Home menu returns the error:

An unforeseen error occurred. Please contact
Error ID: 1449824404237

Navigation returned empty in /var/log/poa-ui.log on UI server:

2015-12-11 11:52:33,872 2e0489fc87 ec-18 DEBUG  APS2CustomUIHelper   Call navigation: Navigation: {placeholder=, locale=en_US, depth=10}
2015-12-11 11:52:34,113 2e0489fc87 ec-18 DEBUG  APS2CustomUIHelper   Navigation returned: Navigation: {items=null, context=null}

The following error can be found in /var/log/poa.log:

Dec 11 11:52:34 osscore01 : DBG [rest:10723 1:1523:a8382b90 SAAS ]: [ APSC] Can not found resource of type '' in context


The issue is recognized under internal IDs APS-30932 and APS-30933.

Some accounts miss the "" APS type after upgrade from 5.5 to 6.0.


Contact Odin Technical Support to apply the fix.

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