Article ID: 127875, created on Dec 25, 2015, last review on Dec 25, 2015

  • Applies to:
  • Business Automation 6.0

Symptoms

Not all the staff members are able to change the subscription expiration date, the button is absent on the subscription general page Home> Operations> Subscriptions> Subscription #ID

Cause

The staff members role does not have the privilege MANAGE_CUSTOMERS_SUB_TERMS

Resolution

Attach the privilege to the role or add a new role which contains the privilege. If that is reseller's staff member, the privilege must be included in the list of the delegated privileges to the resellers service template..

Search Words

BA Edit Buttons

Change Expiration Date

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 3627d36199b8ff577605df76e2fa222b bb7e9177fb03488961a3ea554120f328

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