Article ID: 127831, created on Dec 23, 2015, last review on Feb 15, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Plesk Automation Microupdate installation breaks the greylisting configuration.

After microupdate installation, the file /var/lib/plesk/mail/greylist/settings.db on mail server is being overwritten with default values.

Meanwhile the greylisting configuration remains unaltered in Plesk Automation. Thus despite the control panel shows the greylisting is OFF, in fact it is ON.

Cause

The behavior is caused by software issue #PPA-3017.

The fix is included in Plesk Automation MU#22.

Workaround

Install latest PA updates according to the article.

Search Words

Disable Greylisting does not work sometimes

Microupdate installation breaks the greylisting configuration.

Greylisting does not work

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