Article ID: 127824, created on Dec 22, 2015, last review on Dec 22, 2015

  • Applies to:
  • Business Automation 6.0

Symptoms

When using "Top Up" button on Account tab in Customer Control Panel button "Next" is missing on the screen ID #01.14.74.

Cause

Issue is caused by a customization file /usr/local/bm/conf/wnd/BM/customization_1/Payment_CDB_AddPaymentToOrderOrInvoiceWin.xml

Resolution

Move the file and restart WWW container to fix the issue:

# mv /usr/local/bm/conf/wnd/BM/customization_1/Payment_CDB_AddPaymentToOrderOrInvoiceWin.xml /usr/local/bm/conf/wnd/BM/customization_1/Payment_CDB_AddPaymentToOrderOrInvoiceWin.xml_backup
[root@billing ~]# /etc/init.d/www restart
Stopping Stellart WWW Server:                              [  OK  ]
Starting Stellart WWW Server:                              [  OK  ]

After that review the customization and adjust it to the new version file structure.

Search Words

"Top Up"

Payment_CDB_AddPaymentToOrderOrInvoiceWin.xml

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