Article ID: 127801, created on Dec 19, 2015, last review on Dec 19, 2015

  • Applies to:
  • Business Automation 5.5

Symptoms

On switching from OA to BA the following error is displayed in the Control Panel:

Billing is not available now.

BA Control Panel can not be accessed in the browser as well by IP/hostname.

There is the following error in the www.log (right after restart container):

Failed to bind a local socket to /tmp/www-webgate-socket (Address already in use)

There is the following error in the /var/log/httpd/error.log:

[error] failed to connect to local socket /tmp/www-webgate-socket (Permission denied)

Cause

apache could not bind to the socket due to absence of the write permission on the /tmp folder:

drwxrwxr-t 8 root root 4096 Dec 19 04:27 tmp

Resolution

Write permission should be restored:

chmod 1777 /tmp

Search Words

error occured while switching from POA to PBA

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