Article ID: 127772, created on Dec 16, 2015, last review on Dec 16, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

When trying to create an FTP user with a home directory named d'irectory it fails with the error:

Error: SysUser::update() failed: Unable to create system user: Unable to execute usermng: usermng: Command line argument number 3 is unsafe

Cause

This is software issue PPA-2351. FTP user whose home directory contains apostrophe cannot be created on a Linux service node.

Resolution

This issue is planned to be fixed in future Plesk Automation updates.

Search Words

Error: SysUser::update() failed: Unable to create system user: Unable to execute usermng: usermng: Command line argument number 3 is unsafe

SysUser

ftp user

Command line argument number 3 is unsafe

Unable to create system user

unable to create ftp user

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