Article ID: 127746, created on Dec 11, 2015, last review on Jun 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

After OBAS was upgraded to 4.5.5-31, licenses (billable items) cost is excluded from resellers' consolidated invoices.

Cause

Such behavior was classified as the software issue PBAS-30167. It was fixed in OBAS 4.5.6

Resolution

To resolve the issue, please upgrade to 4.5.6 as described in How to upgrade OBAS system to the latest available version.

Hotfix for 4.5.5

If upgrade is not an option for you, please download and install a hotfix for OBAS 4.5.5 64-bit:

# rpm -Uvh billing-4.5.5-38.swsoft.x86_64.rpm
# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

Search Words

Consolidated invoices doesn't include Plesk licenses

license

billable items

consolidated invoice

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