Article ID: 127741, created on Dec 11, 2015, last review on Dec 12, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

The subscription in Plesk Automation Billing has a status Terminated and service status Not provisioned. However, it is possible to put such subscription on hold.

Cause

The behavior was considered as a software issue #PPA-3019.

Resolution

The fix is considered to be included in one of the next PA updates.

Please use provided ID to track maintenance in Plesk Automation release notes.

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Search Words

put on credit hold failed

Put on Hold subscription

Plesk Automation billing

cancel subscription

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