Article ID: 127714, created on Dec 8, 2015, last review on Dec 8, 2015

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5

Symptoms

Task Uninstall FPSE support for virtual web server fails with error there is no website:

Task name   Uninstall FPSE support for virtual web server 1001 on host 'host.tld' (host_id=10, sub_id=1000000, domain=d1000000.com, w_id=100000).
Method name taskUninstallFpseOnWebSite on OBJREF:iis:0:getDomainService:1000
Last execution output   Application pool for domain service (ds_id = 1000) not found.

The following data can be found in poa.log:

Feb 15 21:01:56 osscore.domain.tld : DBG [task:13816434:9936 RequestProcessor-3249 pau ]: com.parallels.pa.service.db.ejb.DBServiceBean Executing non-locking query: ' SELECT ap.user_id AS user_id FR
OM iis_app_pools ap INNER JOIN iis_webvdirs wd ON ap.app_pool_id = wd.app_pool_id INNER JOIN iis_webvsrvs ws ON wd.srv_id = ws.srv_id AND wd.is_root = 1 INNER JOIN iis_domain_services ds ON ws.srv_id =
 ds.basic_srv_id WHERE ds.ds_id =  ?'. Parameters: [2456] [sqlpid: 1374]
Feb 15 21:01:56 osscore.domain.tld : DBG [task:13816434:9936 RequestProcessor-3249 pau ]: com.parallels.pa.corba.ServiceInvoker Service invocation for service DBService$$$view6 took 13 ms
Feb 15 21:01:56 osscore.domain.tld: DBG [task:13816434:9936 1:2457:af3edb70 lib ]: [ iis::AppPoolHelper::poolUserIdByDS] {module_id="IIS"; code="33"} Application pool for domain service (ds_id = 1000) not found.
Feb 15 21:01:56 osscore.domain.tld : DBG [task:13816434:9936 1:2457:af3edb70 IIS ]: [ iis::DomainService_impl::mpfUninstallFPSE] <=== EXIT (by exception) [0.040213]

Cause

Software-related issue #POA-91371: removing subscription that has a domain with FrontPage extension enabled will cause a failure of task Uninstall FPSE support for virtual web server.

Resolution

Obtain subscription ID from the task parameters and make sure it does not exist in OA. In addition login to web server and make sure the site has been removed as well. If both conditions are true, the task can be just canceled as it is related to non-existent entity.

To avoid such problems please disable FrontPage support for domain before removing subscription. Please contact your TAM/PTA to trace the status of the issue #POA-91371.

Search Words

Application pool for domain service (ds_id = 2605) not found.

Application pool for domain service (ds_id = 5733) not found.

cleanup

Application pool for domain service (ds_id = 5590) not found.

Uninstall FPSE support for virtual web server is not fixed in PA 6.0

Uninstall FPSE support for virtual web server

remove site

Application pool for domain service not found

Frontpage

FPSE

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

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